Biblio

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Author Title [ Type(Desc)] Year
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Book Chapter
E. Portmann, Nguyen, T., Sepulveda, J., and Cheok, A. David, Fuzzy Online Reputation Analysis Framework, in Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classification, A. Meier and Donzé, L. IGI Global, 2012, pp. 139–167.