Cognitive-Computing

Discover more research projects of the Human-IST Institute concerning Cognitive Computing.

  • Internet of Postal Things (IoPT)

    In this project, we are experimenting with innovative postal services in the field of Internet of Things (IoT) sensors and incidental business models. The basic notion is to make better use of the physical Web Swiss Posts owns and to provide analyzed data of the IoT-sensors to customers or citizens. The project includes technical challenges (i.e. LoRa WAN, new kind of sensors, etc.) as well as business challenges (i.e. new business models as Freemium services, etc.), which should be explored experimentally, as they go hand-in-hand and therefore need to be addressed holistically (i.e. applying action-design-research). It is a design-science research project, where sociotechnical issues as pioneering citizen-centered Smart City services are addressed.

    Human-IST Collaborators: Edy Portmann

    External Collaborators: Swiss Post

    Start date: September 2017

  • Cognitive Computing: An AI Hierarchy of Needs for novel Swiss Post Services

    This project looks at postal data (e.g. scans, logins, sensor data, user generated content, etc.) to feed smart systems, which could provide users (e.g. citizens) with personalized and contextual information (e.g. within their city). The data come from different parts within Swiss Post (e.g. PostBus, PostFinance, PostGroup, etc.) as well as in different forms and granularity (e.g. ambiguous sensor data, natural language sources, etc.). The quest of this design-science research is, to design and engineer AI-systems, which offer value to the users (e.g. through providing users/citizens personalized information in the right context). The basic challenges thereby range from collecting data via exploring them through to self-learning systems, which may communicate with users/citizens (e.g. in natural language and with visualization).

    Human-IST Collaborators: Edy Portmann

    External Collaborators: Swiss Post

    Start date: September 2017

  • Computing with Words and Perceptions

    Computing with Words and Perceptions is a relatively new method of computing for computer systems. As words occur in the “natural language” and not in the numerical format, they are imprecise and cannot be processed by traditional systems. Because of this, a lot of relevant information gets lost. In order to change that, the team of the Human-ist examines linguistic computing and tries to create intelligent and smart computer systems. With the help of Computing with Words and Perceptions, new ways of computing should be developed which make the transformation of imprecise information into computer-readable data possible so that they can subsequently be applied in computations. It should be possible to include all necessary information in decision-making processes. It is thus the aim to make today’s processing of information more efficient such that the interaction between humans and computer systems can be optimized.

    Human-IST Collaborators: Edy PortmannSara D’Onofrio

    External Collaborators: Swiss Post

    Start date: September 2017